Remote Danish Customer Support Representative

• Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat, ensuring high-quality support.
• Provide accurate information about products and services, addressing customer concerns.
• Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
• Update customer records and track feedback to improve service.
• Collaborate with the team to enhance customer service quality and efficiency.

Requirements:

• Fluency in Danish (native or C2 level).
• Strong communication skills, both written and verbal.
• Ability to work flexible hours and rotating shifts, including weekends.
• Strong organizational skills and ability to manage multiple tasks.
• Previous customer service experience is a plus.

What We Offer:

• Competitive salary package.
• Full remote work flexibility from Coimbra to the Algarve.
• Training and continuous support to ensure success in your role.
• A supportive and dynamic team environment.