Korean Speaking (Junior) Customer Support Representative

Job Title: Customer Support – Korean Speaking (Junior)
Location: Ras Al Khaimah, UAE (Onsite)
Start Date: ASAP

About the Role:
We are looking for a motivated Korean-speaking Customer Support representative to join our team in Ras Al Khaimah. This is an excellent opportunity for candidates eager to start a career in customer support and provide exceptional service to clients.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in Korean, providing accurate and timely support.

• Assist customers with questions about products, services, and accounts.

• Resolve customer issues efficiently and escalate complex cases when necessary.

• Maintain accurate records of customer interactions in the CRM system.

• Collaborate with team members to meet performance targets and ensure high-quality service.

Requirements:

• Fluency in Korean (both written and spoken) is mandatory.

• Basic proficiency in English is a plus.

• Strong communication and interpersonal skills.

• Ability to work in a fast-paced, 24/7 environment.

• Eagerness to learn and grow in a customer support role.

• Availability to work onsite in Ras Al Khaimah, 24/7 rotation shifts, 8 hours per day, 5 days per week.

What We Offer:

• Onsite role in a dynamic and collaborative work environment.

• Competitive salary and benefits.

• Immediate start – join the team ASAP.

• Opportunity to develop a career in customer support in an international setting.