Hybrid Danish speaking Junior Onboarding Account Manager

Responsibilities

• In this role you will serve as a trusted advisor to onboard a portfolio of new clients and develop high-performing PPC campaigns for their digital marketing advertisement.
• Make outbound customer calls to promote and sell services.
• Detect and understand customer’s objectives and offer adapted solutions for their needs.
• Set up strategic, results-driven campaigns designed for immediate impact and long-term performance sustainability.
• Be responsible for increasing spend and campaign´s upselling.
• Create, maintain, and update a customer database with complete information.
• Handle a high volume of potential clients daily through phone calls.

Requirements

Requirements

• • BA/BS degree (MA/MSc in Marketing or Communications preferred)
  • Language Skills: C2 level of Danish and C1 level of English. Multilingual abilities are a plus due to the multilingual nature of the Nordic market.
  • 20 months of experience in sales and/or marketing: previous client-facing experience, particularly in high-stakes environments.
  • Able to work independently and meet goals with occasional supervision.
  • Familiar with managing customer data and using CRM tools to support business processes.
  • Uses AI tools to support daily tasks and improve outreach strategies.
  • Communicates clearly and effectively with different audiences.
  • Comfortable working toward goals in a collaborative environment.
  • Confident in delivering presentations and writing professional content.
  • Takes initiative and maintains a proactive, solution-oriented attitude.
  • Works well independently and contributes to team efforts.
  • Understands business goals and supports strategic planning.
  • Capable of analyzing competitors and identifying trends to support positioning.
  • Focused on customer satisfaction and providing helpful support.

Specialized Skills for the Nordic Market:

• Market Understanding: Clear understanding of the Nordic market, including cultural nuances and business practices.
• Strategic Thinking: capability to identify and target companies with growth potential.
• Problem-Solving: complex problem-solving skills to navigate complex contexts.
• Analytical Skills: proficiency in analyzing market trends and customer data.
• Relationship Building: ability to build and maintain relationships with key stakeholders in the Nordic market.
• Ability to unlock substantial opportunities within a market brimming with potential for expansion
• Nordic cultural awareness: understanding the business etiquette and cultural nuances of the region to build rapport and trust with potential clients.
• Stakeholder Management: ability to manage complex stakeholder structures, including multiple agencies and sceptic customers.
• Demonstrate a strong understanding of the existing digital marketing ecosystem in each Nordic country and be able to position Google Ads as a valuable and integrated solution.
• Ability to manage more sophisticated questions about ROI and integration with other platforms.
• Regulatory Knowledge: awareness of local regulations, especially regarding data privacy (e.g., GDPR), to ensure compliance in all outreach activities.
• Ability to tailor outreach strategies that respect and address client’s high focus on data privacy and protection.

Desirable Skills

• Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
• Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
• Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
• Emotional Intelligence: Understanding and managing one’s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
• Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
• Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
• Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
• Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project.

• Relocation Support
• Private Health Insurance.
• Continuous skill development and certifications.
• Clear career growth opportunities supported by coaches and a motivating team environment.
• Engaging workplace with bi-weekly, monthly, or quarterly contests and dynamic business casual culture.
• Prime office location at the World Trade Center, Barcelona, surrounded by the sea.