Job Openings Dutch-English Technical Customer Service Representative

About the job Dutch-English Technical Customer Service Representative

Cross Border Talents is hiring a Dutch-English Technical Customer Service Representative for an on-site role in Lisbon, Portugal

Fancy a tech-focused support role where your Dutch and English skills make the difference? This one's for you.

Work model: On-site (Lisbon, Portugal) — relocation support provided
Schedule: Rotational shifts, Mon–Fri 08:00–20:00 and Sat–Sun 08:00–17:00, with 2 rotational days off
Competitive salary + welcome bonus, performance bonus, and attendance bonus
Food allowance included
Relocation: shared apartment accommodation for up to 12 months, utilities included (accommodation cost deducted from payslip)

What you'll do:

  • Provide technical customer support via phone, chat, and/or email
  • Assist Dutch-speaking customers, using English for internal communication and tools
  • Troubleshoot and resolve technical inquiries

What we're looking for:

  • Fluent Dutch and English language proficiency
  • Strong communication skills and a passion for helping others
  • Comfortable with a dynamic work environment and open to feedback

Apply now!