Danish Speaking Junior Customer Support Representative

Key Responsibilities

• Monitor and review user-generated content and advertisements to ensure compliance with platform policies.
• Identify and remove inappropriate, harmful, or policy-violating content in a timely manner.
• Analyze and assess content based on guidelines while maintaining high accuracy.
• Work efficiently in rotational shifts, including nights and weekends.
• Report trends and insights to improve trust and safety measures.
• Collaborate with internal teams to refine policies and ensure a safe digital environment.

Requirements

• Fluent in Danish (C2) and proficient in English (B2+).
• Strong analytical and decision-making skills.
• High level of resilience and ability to handle sensitive or potentially disturbing content.
• Ability to work in rotational shifts (24/7 schedule), including nights and weekends.
• Previous experience in content moderation or trust & safety roles is a plus but not required.

What We Offer

✅ Competitive salary (salary indicated in BGN)
✅ Rental allowance & relocation support to help you settle in Sofia
✅ Flight reimbursement upon arrival or with first salary
✅ Real estate assistance to help find accommodation
✅ Opportunity to work in a fast-growing international environment
✅ Paid training & career development opportunities