German Speaking Customer Support in Sofia

Work Schedule:

• Full-time position with flexible shifts

Compensation:

• Competitive Salary with additional performance bonuses
• Signing Bonus available
• Benefits: Medical and dental insurance, life insurance, and additional allowances.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Troubleshoot and resolve issues, providing clear and concise solutions.
• Maintain accurate customer records and update information as needed.
• Collaborate with other team members to ensure excellent customer service.
• Identify opportunities to improve customer satisfaction and share insights with the team.

Qualifications:

• Fluency in German (B2 and above).
• Strong communication skills in English.
• Prior experience in customer service or call centers is an advantage.
• Excellent problem-solving abilities and attention to detail.
• Proficiency in computer skills and the ability to learn new systems quickly.

Why Join Us?:

• Urgent Hiring: Immediate start available for the right candidate.
• Competitive Compensation: Offering a good salary package with attractive bonuses.
• Be part of a dynamic, international team in Sofia.
• Opportunities for career growth and development.