Customer Service Representative

Position: Customer Service Representative
Location: Malta (Onsite)

Job Description:
We are currently seeking a Customer Service Representative. In this role, you will be responsible for providing excellent customer service to our Dutch-speaking clients. You will be the first point of contact for any customer inquiries and will assist them with their needs in a timely and professional manner.

Key Responsibilities:
As a Customer Support Agent, you will dedicate 70% of your time to professionally responding to customer questions and complaints via email or live chat (no phone calls).

As a Content Moderator, you will spend 30% of your time reviewing content across various marketplaces and apps to ensure compliance with company guidelines and country-specific laws, thereby contributing to a safe online environment for users.

Qualifications:
- Fluent in Dutch with a strong command of English.
- Authorized to work in Malta (EU citizen, residence card, etc.).

What We Offer:

- Competitive Compensation: Enjoy a rewarding salary with performance bonuses and FREE transportation to the office.

- Supportive Relocation: Receive comprehensive assistance for your move, including flights and accommodation.

- Health and Growth: Access private Health & Life Insurance and ongoing professional development opportunities.

If you are a fluent Dutch speaker with a passion for providing exceptional customer service, we would love to hear from you.

Apply now! Drop me a message for more details or send your CV to methinee.robin@cbtalents.org

Discover more opportunities here: https://t.me/jobforyoucs