Technical Support Advisor

Job Title: Technical Support Advisor
Location: Sofia, Bulgaria

We are currently seeking a German Technical Customer Support specialist to join a leading tech company. In this role, you will be responsible for providing excellent technical support to our German-speaking clients. You will be the first point of contact for any technical inquiries and will assist them with their needs in a timely and professional manner.

Key Responsibilities:
- Respond to technical inquiries in a timely and professional manner via phone, email, and chat
- Resolve technical issues and complaints to ensure a positive customer experience
- Maintain detailed customer records and update information as needed
- Continuously improve product knowledge and technical support skills through training and development opportunities

Requirements:
- Fluency in German with a strong command of English.
- Authorized to work in Bulgaria (EU ID, work permit in Bulgaria, etc.).

What We Offer:
- Competitive Compensation: Enjoy a rewarding salary with performance bonuses.
- Supportive Relocation: Receive comprehensive assistance for your move, including flights and accommodation.
- Health and Growth: Access private Health & Life Insurance and ongoing professional development opportunities.

How to Apply:
If you're passionate about customer service and ready to take your career to the next level, we'd love to hear from you! Take the first step by submitting your CV here.

Contact: methinee.robin@cbtalents.org
For more opportunities, please check here: https://t.me/jobforyoucs