German Technical Support

Position: German Technical Support

We're looking for German Technical Support to join the top-tier Tech company in Bulgaria

As a German Technical Support Representative, you will be responsible for providing exceptional technical support to our German-speaking clients. Your main duties will include answering technical inquiries, troubleshooting issues, and providing detailed product information. 

Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner via phone, email, and chat
- Resolve customer complaints and issues to ensure a positive customer experience
- Provide accurate and detailed product information to customers
- Maintain customer records and update information as needed
- Collaborate with other team members to ensure excellent customer service delivery
- Identify and escalate any potential issues or trends to the appropriate department
- Continuously improve product knowledge and customer service skills through training and development opportunities

Qualifications:
- Fluent in German (C1 - both written and spoken)
- Excellent communication and interpersonal skills
- Strong problem-solving and decision-making abilities
- Ability to work in a fast-paced and dynamic environment

We Offer:
- Competitive salary and benefits package
- Relocation assistance is provided
- Opportunities for career growth and development
- Comprehensive training program
- Supportive and collaborative team culture

We would love to hear from you if you are a fluent German speaker with exceptional Technical customer service skills!

Apply now! Drop me a message for more details or send your CV to methinee.robin@cbtalents.org.

Discover more opportunities here: https://t.me/jobforyoucs