Customer Service Advisor

Job Title: French Customer Service Specialist
Location: Porto, Portugal (Onsite)

In this role, you will be responsible for providing excellent customer service to our French-speaking clients for a top-tier telecom company. You will be the first point of contact for any customer inquiries and will assist them with their needs in a timely and professional manner.

Key Responsibilities:
- Respond to customer inquiries in a timely and professional manner via phone, email, and chat
- Resolve customer complaints and issues to ensure a positive customer experience
- Maintain customer records and update information as needed
- Continuously improve product knowledge and customer service skills through training and development opportunities

Requirements:
- Fluency in French with a strong command of English.
- Authorized to work in Portugal (EU ID, residence card, etc.).

What We Offer:
- Competitive Compensation: Enjoy a rewarding salary with performance bonuses.
- Health and Growth: Access private Health & Life Insurance and ongoing professional development opportunities.

How to Apply:
If you're passionate about customer service and ready to take your career to the next level, we'd love to hear from you! Take the first step by submitting your CV here.

Contact: methinee.robin@cbtalents.org
For more opportunities, please check here: https://t.me/jobforyoucs