German Technical Support Advisor

Client: Mahle

Location: Barcelona, Spain
Work Model: On-site
Start Date: 03 March 2026

Working Schedule

• 39 hours/week

• Monday to Friday, 09:00 – 18:00

Role Overview

We are looking for a German-speaking Technical Support Advisor to join the Technical Support team in Barcelona. The role focuses on providing high-quality technical and customer assistance while representing a global automotive technology leader.

Key Responsibilities

• Provide technical and customer support to German-speaking customers

• Troubleshoot and resolve technical issues efficiently and professionally

• Guide customers through product usage, system issues, and solutions

• Document interactions accurately in internal systems

• Escalate complex technical cases when required

• Ensure high levels of customer satisfaction and service quality

Requirements

• Fluent German (spoken and written)

• Previous experience in Customer Support or Technical Support

• Minimum 2 years of professional experience in a similar role

• Strong problem-solving and analytical skills

• Customer-oriented mindset with clear communication skills

• Ability to work on-site in Barcelona

Compensation

• Base Salary:competitive

• Performance Bonus: Up to €2,000 gross per year