Customer Support Specialist German (C2) + English (C1) | Remote in Turkey

About the Role:
We are seeking a passionate Customer Support Specialist fluent in German (C2) and English (C1) to join our remote team in Turkey. In this role, youll be the first point of contact for customers via phone, email, and chat, ensuring every interaction leaves them satisfied and informed.

Responsibilities:

• Respond promptly to customer inquiries in German and English.

• Identify and resolve customer issues efficiently.

• Guide customers through troubleshooting steps.

• Maintain records of interactions and feedback.

• Collaborate with team members to enhance support quality.

Requirements:

•  C2-level proficiency in German; C1 in English.

• Previous experience in customer support or call center environment.

• Excellent communication and problem-solving skills.

• Tech-savvy and able to work independently.

Benefits:

• 100% remote role based in Turkey.

• Competitive salary and performance bonuses.

• Full training and equipment provided.

• Health and lifestyle benefits

Join Us!

If you're passionate about helping people and want to build a career in an international company, wed love to hear from you!

Apply now or send your CV in English to luveena.bekary@cbtalents.org and become part of a friendly, global customer experience team based in beautiful Turkey..