Danish-speaking Customer Support Representative

Location: Lisbon
Full-time | Rotational shifts
Relocation Package Provided

About the Role:

Are you fluent in Danish and looking to start or grow your career in a vibrant, international setting? Join our customer support team in Portugal and represent a global brand while enjoying a dynamic and inclusive workplace. Whether you're supporting e-commerce, tech, travel, or lifestyle brands, you'll be part of a team that values quality service, empathy, and professional growth.

Your Responsibilities:

• Respond to customer inquiries in Danish via phone, email, and live chat.

• Assist with product or service questions, orders, returns, and account-related issues.

• Deliver an excellent customer experience by resolving concerns promptly and professionally.

• Use internal systems to track issues, follow up on cases, and escalate when needed.

• Collaborate with team members and managers to improve processes and customer satisfaction.

Requirements:

• Fluent in Danish (C2 level) both written and spoken.

• Good command of English (for training and internal communication).

• Excellent interpersonal and communication skills.

• Previous experience in customer service or call center environment is a plus, but not mandatory.

• EU passport or valid work permit for Greece (for relocation-based roles).

• Positive attitude, adaptability, and willingness to learn.

What We Offer:

• ️ Relocation package: including paid flight to Lisbon, airport pickup, and temporary accommodation.

• Competitive salary + monthly bonus incentives.

• 🩺 Private health insurance.

• Paid training and ongoing coaching.

• A fun, international work environment with career development opportunities.

• ️ The chance to live in Lisbon a beautiful, sunny destination with a low cost of living and rich culture.

Start Date:

Immediate openings available apply now!