Croatian + English Customer Support Representative (Remote Based in Greece)

Croatian + English Customer Support Representative (Remote Based in Athens, Greece)

Location: Athens, Greece (Remote)

Language Requirement: Fluent in Croatian and English

Employment Type: Full-time

Start Date: 20-12-2025

About the Role

We are looking for a motivated and service-minded Customer Support Representative to join our multilingual support team in Athens. In this role, you will assist customers from Croatia and other regions, ensuring that each interaction delivers a positive and professional experience.

Youll work remotely from anywhere in Greece, providing support via phone, email, or chat, helping customers with inquiries, product information, or troubleshooting issues.

What You Will Do

Be the first point of contact for customers through phone, email, and chat.

Respond to customer inquiries in Croatian and English with professionalism and empathy.

Identify and resolve issues efficiently while ensuring customer satisfaction.

Escalate complex issues to the appropriate departments when needed.

Keep detailed records of customer interactions in the system.

Stay updated with product knowledge and company policies.

What Were Looking For

Fluent in Croatian C2 and English (B2+).

Previous experience in customer service, technical support, or hospitality is an advantage.

Excellent communication and problem-solving skills.

Comfortable using computers and working in a fast-paced environment.

Positive attitude, team spirit, and adaptability.

What We Offer

Remote work flexibility within Greece.

Competitive salary package with monthly performance bonuses.

Comprehensive training to help you succeed.

Health insurance, paid holidays, and other benefits.

Multicultural work environment with colleagues from all over Europe.

Opportunities for career growth and internal promotions.

Join Us!

If youre passionate about helping people and want to build a career in an international company, wed love to hear from you!

Apply now or send your CV in English to luveena.bekary@cbtalents.org and bec