Customer Support Specialist (German Speaking Remote, Turkey)

About the Role:
Join our remote customer care team supporting German-speaking clients across Europe. Youll handle inquiries via phone, email, and chat, ensuring a smooth customer experience every step of the way.

Responsibilities:

• Respond promptly to customer questions and concerns

• Investigate and resolve technical or service-related issues

• Keep accurate case records in CRM tools

• Collaborate with internal departments for escalations

Requirements:

• German C2, English C1

• Based in Turkey

• Strong written and verbal communication

• Customer-oriented and tech-savvy

What We Offer:

• Fully remote position with flexible schedule

• Private health insurance

• Paid training and development programs

• Monthly performance bonuses