About the job Remote Italian Customer services - Remote from Portugal
Position: Italian-speaking Customer Service Representative
Location: Remote from Portugal
️ Start Date: Flexible
Work Model: Fully Remote
About the Role
Are you passionate about helping others and creating meaningful customer experiences all from the comfort of your home?
Join a multinational company recognized for its inclusive culture, growth opportunities, and modern work approach. As an Italian-speaking Customer Service Representative, youll support one of the worlds top international brands, ensuring every customer interaction is handled with care, empathy, and professionalism.
What Youll Do
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Communicate with Italian-speaking customers via phone, email, and chat.
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Handle inquiries, solve issues, and provide clear, accurate information.
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Guide users through processes and ensure customer satisfaction.
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Collaborate with cross-functional teams to improve customer experience.
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Maintain service quality and meet performance targets.
What Were Looking For
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Language Skills: Native or C2 level of Italian + B1/B2 level of English.
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Strong communication and interpersonal skills.
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A genuine passion for customer satisfaction and problem-solving.
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Self-motivated and comfortable working remotely.
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Previous customer service or hospitality experience is a plus but not mandatory!
Whats in It for You
Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your security and well-being.
️ Meal Allowance daily meal support provided.
️ Relocation Package including flight and accommodation support for candidates moving from abroad.
Training & Career Development structured onboarding and real growth opportunities.
Modern Remote Culture multicultural teams, digital collaboration, and a supportive environment.