About the job Moderation & Support Careers in Malta - Nordic Speakers
Location: Malta On-site
Schedule: Rotational shifts (07:00 - 15:30 / 15:30- 00:00), 5x week
Contract: Indefinite, Full-Time
Languages Required: Any Nordic Language (C1+) + English (B2)
Are you passionate about digital safety and keen to contribute to a secure online community? We're looking for Nordic-speaking Customer Support & Content Moderators to join an international team in sunny Malta!
In this hybrid role (70% customer support, 30% content moderation), you'll interact via email and chat only, helping users and ensuring that platforms remain safe and compliant.
Key Responsibilities:
- Respond to customer inquiries via email and chat
- Review and moderate online content (images, text, profiles)
- Apply platform guidelines and local regulations
- Escalate violations and identify workflow improvements
- Meet performance KPIs and contribute to team goals
- Participate in regular training and adapt to various projects and markets
What Were Looking For:
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Basic technical skills (MS Office Excel, Word)
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Fast learner with strong attention to detail
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Ability to work in shifts, including evenings and weekends
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No prior experience required full training provided!
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Clean criminal record or 2 employer references (mandatory upon arrival)
Salary & Benefits:
- 1625 to 1990 euros/monthly
- Quarterly government bonus (~130)
- Performance-based bonus up to 200 twice a year
- Health insurance after 6 months
- Free transport from popular areas (e.g., Sliema, St. Julians, Gzira, etc.)️
- Airport pick-up and hotel accommodation (up to 3 weeks)️
- Flight reimbursement up to 200 (after 6 months)️
- Help finding housing with agency discounts
- Family relocation possible (support only applies to the hired candidate)
️ Recruitment Process:
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Application review
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First interview (Microsoft Teams)
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Online assessment
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Final interview
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Offer and onboarding!
Apply now and start your Mediterranean journey in Malta!
(Only candidates with EU passports or valid work permits for Malta are eligible.)