Dutch-Speaking Customer Support Representative Relocation to Lisbon

Join a global leader in customer experience outsourcing, working with some of the world's most recognized tech and lifestyle brands. Youll be part of a multicultural, dynamic team helping Dutch-speaking customers with professionalism and empathy.

As a Dutch-Speaking Customer Support Representative, you will handle inquiries from customers via phone, email, or chat. Your role is to provide excellent service, solve problems efficiently, and ensure customer satisfaction.

Your responsibilities:

• Answer incoming queries from Dutch-speaking customers

• Provide product and service information

• Resolve issues in a timely and effective manner

• Record customer interactions in the system

• Ensure high levels of customer satisfaction

Requirements:

• Native-level Dutch (C2)

• English level B1 or higher

• Excellent communication and interpersonal skills

• EU citizenship or valid work permit for Portugal

• Willingness to relocate to Lisbon

• Previous customer service experience is a plus, but not mandatory (full training provided)

Whats offered:

• ️ Relocation package: flight + airport pickup

• Accommodation provided: private room in shared apartment 

• Competitive monthly salary + performance bonuses

• Paid training and continuous development

• ‍ Full-time contract (initial duration: 12 months)

• ️ Paid holidays + public holidays off

• Work in an international and inclusive environment