German Customer Service Representative for Search Engine ( EUR 3000 Welcome Bonus )

Customer Service Representative (German speaking) Search Engine
Onsite in Lisbon, Portugal

Experience the power of a game changing career

Are you ready to explore whats next? Join a global leader in technology and services, helping some of the most well known brands improve their businesses with innovative solutions in over 70 countries.

If youre looking to grow and be inspired, this role as a Customer Service Representative in Lisbon, Portugal (onsite) could be your next step. You will play a key role in ensuring performance goals are met, delivering operational excellence, and providing a worldclass customer journey.

What you will do in this role

Respond to inbound customer requests, documenting relevant case information
Ensure excellent customer satisfaction by assisting users with presales, general inquiries, and technical support issues via multiple channels
Escalate customer issues to higher support tiers when necessary
Collaborate with other team members to resolve or properly close help tickets

Your qualifications

️ High level of German (written and oral)
️ Fluent English (B2)
️ Excellent communication skills and ability to simplify technical terms for nontechnical users
️ Patience and problem solving mindset
️ Interest in IT and tech related trends
️ Proactive, self motivated, and a strong team player

Whats in it for you

️ Full time, indefinite contract (negotiable depending on experience and project needs)
️ Competitive salary and performance bonus
️ 3000 Welcome Bonus
️ Central Lisbon location
️ Bring a friend (referral) bonus opportunities
️ Fully paid training on the project and tools you'll be working with
️ Career development programs, specialised courses, and language classes

Eligibility

In accordance with Portuguese law, only applicants legally authorised to work in Portugal will be considered for this position.

If this feels like the perfect next step in your career journey, we want to hear from you! Apply today and start your path toward growth and success.