Customer Service Representative (French Speaking) Cloud Services

Were Hiring: Customer Service Representative (French Speaking) Cloud Services
Onsite in Lisbon, Portugal

Are you ready to take the next step in your career? Join a global leader in technology and services, supporting well known brands that people use every day. Help deliver excellent customer experiences while growing your own career in an environment that values learning, innovation, and progression.

What you'll do:
Assist customers via phone, email, and chat with queries related to orders, subscriptions, and invoices
Deliver highquality service to ensure a superior customer experience
Follow up on customer queries until fully resolved, meeting deadlines and commitments
Collaborate with various internal departments to ensure smooth processing of requests

What were looking for:
️ High level of French (written and spoken)
️ Fluent English (B2)
️ Previous experience in customer relations
️ Strong interpersonal and writing skills
️ Computer literacy (MS Office or similar)
️ Versatility, organization, and ability to work autonomously in a fastchanging environment

Whats on offer:
️ Fulltime, indefinite contract (depending on experience and client needs)
️ Competitive salary and performance bonus
️ Central Lisbon location
️ Referral bonus opportunities
️ Paid training on the company and project
️ Career development programs, specialized courses, and language classes

Eligibility: You must already be legally authorized to work in Portugal.

If this sounds like your next career step, apply now and start your journey toward growth and excellence!