Remote Customer Service Representative German Market

Job Title: Customer Service Representative German Market
Location: Remote within Portugal (based in Braga project)
Start Date: 2 October 2025

Working Schedule:

• Monday to Friday: 07:00 20:00 (rotational shifts)

• Saturday: 08:00 16:00

• Sunday: 08:00 17:00

• 2 rotational days off

Salary & Benefits:

• Base Salary: 1030 gross x 14 months

• Performance Bonus: 120 gross x 12 months

• Position Bonus (Braga): 30 gross x 12 months

• Meal allowance: 7.23 per day

• Transport allowance: 20 per month

• Health insurance from day 1 (with small contribution, free after 6 months)

What Youll Do:

• Deliver top-quality customer support for the German market via phone, email, and chat.

• Handle customer inquiries with empathy, accuracy, and professionalism.

• Solve problems efficiently and contribute to a positive customer experience.

• Work remotely while staying connected to a supportive international team.

What Were Looking For:

• Fluency in German (C1) + good English (B2).

• Previous experience in customer service is a plus.

• Strong communication skills and problem-solving mindset.

• Ability to work flexible shifts, including weekends.

Apply now by sending your CV in English to amanda.kiss@cbtalents.org