Customer Support Specialist - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 2 November 2026.

You will be the first person customers reach when something needs sorting out. You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation.

Your Responsibilities:

• Explain step-by-step solutions in clear, simple language
• Recognise when a case needs escalating and hand it over with complete notes
• Pass recurring issues to your team leader so they can be fixed at source
• Suggest improvements that reduce repeat contacts

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Clear, professional written and spoken communication
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.