Customer Support Agent - Dutch Speaker (starts November)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

If you speak Dutch well and like working with people, this role in Athens could be a good fit. Start date: 2 November 2026.

Every case you close moves a customer closer to a clear answer. You will handle everyday requests from start to finish and escalate only when it is genuinely needed.

Your Responsibilities:

• Keep customers informed about timescales and next steps
• Track your own quality scores and act on the feedback
• Pass recurring issues to your team leader so they can be fixed at source
• Support new colleagues by sharing practical tips from your cases

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Attention to detail and accurate record keeping
• Previous customer-facing experience is an advantage, though not required
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.