Customer Support Agent - Dutch Speaker (Remote) (starts October)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Dutch rely on our team in Athens, and this role helps us look after them. Start date: 21 October 2026.

Most of your day is spent listening, understanding the issue and explaining the next step. The team measures success by how well customers feel looked after, not only by how fast a case closes.

Your Responsibilities:

• Handle billing and account questions with care and accuracy
• Follow up on open cases so that customers are not left waiting
• Keep customers informed about timescales and next steps
• Meet the quality and response standards the team sets

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Previous customer-facing experience is an advantage, though not required
• Comfortable learning new internal systems quickly
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.