Customer Support Agent - Dutch Speaker

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Monday to Friday, 07:00–16:00

Fluent in Dutch? A team in Lisbon is looking for their next Customer Support Agent.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What We Offer:

• Salary: 1 400,00 €

Your Responsibilities:

• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Follow up on open cases rather than letting them sit
• Flag recurring issues so they can be addressed at the source

Requirements:

• Fluent Dutch, English
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Apply using the button on this page and we'll follow up with next steps.