Customer Care & Recall Agent - Dutch Speaker (from 08 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: Working hours: Monday to Saturday, between 07:00 and 22:00

There's an opening for a Customer Care & Recall Agent in Lisbon, Portugal - ideal for Dutch speakers looking for their next move.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Salary: 1 400,00 €

Your Responsibilities:

• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Stay calm and clear with customers even when they're frustrated
• Resolve issues efficiently without cutting corners on quality

Requirements:

• Dutch: Fluent | English: B2
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once

We keep candidates updated at each stage rather than leaving you guessing after you apply.

We review applications on a rolling basis, so it's worth applying sooner rather than later.