Customer Support Representative - French Speaker (Hybrid, from 30 Oct)

Location: Porto, Portugal
Work Model: Hybrid

We're recruiting a Customer Support Representative for a growing team in Porto, Portugal.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Requirements:

• French: Fluent | English: B2
• Reasonably tech-comfortable - happy learning new internal systems
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

If this sounds like a fit, apply below - happy to answer questions along the way.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.