Customer Service Representative - French Speaker (On-Site, from 14 Oct)

Location: Guimarães, Portugal
Work Model: On-Site
Schedule: Monday to Saturday; from 7:30am to 6pm rotation

There's an opening for a Customer Service Representative in Guimarães, Portugal - ideal for French speakers looking for their next move.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Salary: Base €953 * 14 + guaranteed productivity bonus for the first 6 months (€100/month) + €25 attendance bonus + ~€126 meal allowance (cash) + company benefits and partnerships currently in place. * For German L1, the base salary is €1,437 * 14. L2 – €1,120 * 14 + guaranteed productivity bonus for the first 6 months (€100/month) + €25 attendance bonus + approximately €126 meal allowance (cash) + company benefits and partnerships currently in place.

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Keep internal systems and case notes accurate and current

Requirements:

• Fluent French
• Comfortable in a fast-moving, customer-facing role
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

Sound like you? Hit apply and we'll take it from there.