Customer Support Representative - French Speaker

Location: Porto, Portugal
Work Model: Hybrid

There's an opening for a Customer Support Representative in Porto, Portugal - ideal for French speakers looking for their next move.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Your Responsibilities:

• Keep internal systems and case notes accurate and current
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Follow up on open cases rather than letting them sit

Requirements:

• French: Fluent | English: B1
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Hit apply and we'll take it from there.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.