Customer Service Advisor - German Speaker (On-Site, from 02 Nov)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A well-established company in Athens is expanding and looking to bring on a Customer Service Advisor.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

What We Offer:

• Relocation support available

Your Responsibilities:

• Flag recurring issues so they can be addressed at the source
• Keep internal systems and case notes accurate and current
• Resolve issues efficiently without cutting corners on quality
• Respond to customer questions across phone, chat, and/or email

Requirements:

• Fluent German
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Eligible to work in the EU (citizenship, valid permit, or equivalent)

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

We work with employers across several European markets, so even if this particular role isn't a perfect match, it's worth staying in touch.

If this sounds like a fit, apply below - happy to answer questions along the way.