Customer Care Specialist - French Speaker (On-Site, from 23 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We're working with an employer in Lisbon to fill a Customer Care Specialist position for their French market.

You'd be the first person customers reach when something needs sorting out - the role rewards patience and clear communication.

Your Responsibilities:

• Stay calm and clear with customers even when they're frustrated
• Flag recurring issues so they can be addressed at the source
• Follow up on open cases rather than letting them sit
• Contribute to a supportive, collaborative team environment

Requirements:

• French: Fluent | English: B2
• Comfortable in a fast-moving, customer-facing role
• Clear, professional communication style, written and verbal
• Able to stay organized when handling multiple cases at once

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Applications are open now - apply below to get the conversation started.