Customer Care Specialist - French Speaker (On-Site, from 30 Oct)

Location: Lisbon, Portugal
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Fluent in French? A team in Lisbon is looking for their next Customer Care Specialist.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Keep internal systems and case notes accurate and current

Requirements:

• French: Fluent | English: B2
• Able to stay organized when handling multiple cases at once
• Right to work in the country without sponsorship required
• Comfortable in a fast-moving, customer-facing role

We keep candidates updated at each stage rather than leaving you guessing after you apply.

We review applications on a rolling basis, so it's worth applying sooner rather than later.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.