Fintech Customer Service Advisor (French) - Lisbon

Join a Fintech account in Lisbon, Portugal as a French-speaking Customer Support Specialist.

You'll support customers of a modern financial services product.

Work model: Remote.

Multiple start dates available across 14/Sep/26, 17/Aug/26.

Relocation support is available for candidates moving from abroad.

Remote, on site 1 day per quarter.

In this role, you'll answer customer questions by phone, email, and chat, keep accurate records of each interaction, and escalate more complex cases to the right team when needed.

We're looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

You can expect thorough initial training, continuous coaching from your team lead, and a clear path for career progression over time.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.