Customer Service Advisor - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Dutch speakers to join its customer operation. Start date: 26 October 2026.

You will adapt your tone to each person, from a short, friendly reply to a longer, step-by-step explanation. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Pass recurring issues to your team leader so they can be fixed at source
• Suggest improvements that reduce repeat contacts
• Recognise when a case needs escalating and hand it over with complete notes
• Confirm each resolution with the customer before closing a case

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Willingness to work the shift pattern set for the team
• Clear, professional written and spoken communication
• Ability to stay organised when handling several cases at once
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply through this page and we will share the full details with you during the first conversation.