Customer Support Specialist - Norwegian Speaker

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

If you speak Norwegian well and like working with people, this role in Athens could be a good fit. Start date: 13 October 2026.

You will work across phone, email and chat, so flexibility is part of the job. You will be the first person customers reach when something needs sorting out.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Confirm each resolution with the customer before closing a case
• Handle billing and account questions with care and accuracy
• Recognise when a case needs escalating and hand it over with complete notes

Requirements:

• Fluent Norwegian
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Ability to stay organised when handling several cases at once
• Comfortable learning new internal systems quickly
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Interested? Submit your application below and our recruitment team will get back to you shortly.