Customer Service Representative - Dutch Speaker

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We are recruiting Dutch speakers for a role that mixes everyday support with real problem solving in Athens. Start date: 12 October 2026.

Good customer care is what this team is known for, and you will help keep that standard high. Customers often say thank you when a problem is finally solved, and that is a big part of the job.

Your Responsibilities:

• Pass recurring issues to your team leader so they can be fixed at source
• Keep customers informed about timescales and next steps
• Explain step-by-step solutions in clear, simple language
• Recognise when a case needs escalating and hand it over with complete notes

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Previous customer-facing experience is an advantage, though not required
• Comfortable learning new internal systems quickly
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.