Customer Service Representative Spanish Market

Job Title: Customer Service Representative Spanish Market
Location: Lisbon, Portugal (On-Site)
Start Date: 25 September 2025

Working Schedule:

• Monday to Sunday, 08:00 21:00 (rotative shifts)

• 2 rotative days off per week

Language Requirements:

• Spanish: C1

• English: B2

Salary & Benefits:

• Meal allowance: 7.23 per day

• Transport allowance: 20 per month

• Health insurance from day 1 (employee contribution, free after 6 months)

• Additional bonus for Braga-based positions: 20 per 12 months

Relocation Package (Lisbon only):

• Reimbursement of airfare (up to 400, Economy class) at the end of the 6th month

• Shared accommodation option: room in a company-provided apartment for up to 12 months, rent 280/month (utilities included, deducted from payslip)

Responsibilities:

• Provide customer support for the Spanish market via phone, email, and chat.

• Assist customers with inquiries, complaints, and troubleshooting.

• Maintain professionalism and service quality at all times.

• Contribute to a positive customer experience and satisfaction.

Requirements:

• Fluency in Spanish (C1) + strong English skills (B2)

• Customer service experience preferred

• Ability to work shifts, including weekends

• Strong communication and problem-solving skills

Apply now by sending your CV in English to amanda.kiss@cbtalents.org