Customer Support Representative - Dutch Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

A team in Athens is looking for Dutch speakers to join its customer operation. Start date: 19 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

• Use internal knowledge articles to check answers before you respond
• Track your own quality scores and act on the feedback
• Keep customers informed about timescales and next steps
• Handle billing and account questions with care and accuracy

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Basic computer skills and confidence with web-based tools
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Everyone is welcome to apply, as we focus on skills and motivation. Apply below to get started.