Customer Service Agent - Danish Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

If you speak Danish well and like working with people, this role in Athens could be a good fit. Start date: 12 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Track your own quality scores and act on the feedback
• Keep case records accurate and up to date
• Recognise when a case needs escalating and hand it over with complete notes
• Answer questions about products, orders and accounts

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Patience and a helpful manner, even in difficult conversations
• Ability to stay organised when handling several cases at once
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply with the button on this page and our recruitment team will reply with the next steps.