Customer Care Advisor - Danish Speaker (Remote)

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

Join a Danish-speaking team in Athens that is known for clear answers and fair, fast resolutions. Start date: 19 October 2026.

You will be the first person customers reach when something needs sorting out. Most of your day is spent listening, understanding the issue and explaining the next step.

Your Responsibilities:

• Meet the quality and response standards the team sets
• Confirm each resolution with the customer before closing a case
• Handle billing and account questions with care and accuracy
• Recognise when a case needs escalating and hand it over with complete notes

Requirements:

• Fluent Danish
• Good English for internal tools and written documentation
• Clear, professional written and spoken communication
• Willingness to work the shift pattern set for the team
• Patience and a helpful manner, even in difficult conversations
• A quiet workspace and a reliable internet connection for remote work
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.