Customer Support Representative - French Speaker | Lisbon, Portugal

There's an opening for a Customer Support Representative in Lisbon, Portugal - ideal for French speakers looking for their next move.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Key Responsibilities:

• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current

Requirements:

• Some prior customer-facing experience is a plus, though not essential
• Able to stay organized when handling multiple cases at once
• Reasonably tech-comfortable - happy learning new internal systems
• Clear, professional communication style, written and verbal

Working Conditions:

• Work model: Remote

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Applications are open now - apply below to get the conversation started.