Customer Support Representative - Spanish Speaker (On-Site, from 12 Oct)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Fluent in Spanish? A team in Athens is looking for their next Customer Support Representative.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What We Offer:

• Relocation support available

Your Responsibilities:

• Follow up on open cases rather than letting them sit
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Stay calm and clear with customers even when they're frustrated

Requirements:

• Fluent Spanish
• Reasonably tech-comfortable - happy learning new internal systems
• Able to stay organized when handling multiple cases at once
• Clear, professional communication style, written and verbal

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

If this sounds like a fit, apply below - happy to answer questions along the way.