Content Curation - Dutch Speaker (from 16 Nov)

Location: Lisbon, Portugal
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We're working with an employer in Lisbon to fill a Content Curation position for their Dutch market.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source
• Resolve issues efficiently without cutting corners on quality

Requirements:

• Fluent Dutch, English
• Reasonably tech-comfortable - happy learning new internal systems
• Some prior customer-facing experience is a plus, though not essential
• Clear, professional communication style, written and verbal

This is one of several openings we're currently recruiting for in Portugal - worth asking what else might fit if this one isn't quite right.

Apply using the button on this page and we'll follow up with next steps.