Customer Support Representative - German Speaker (On-Site, from 13 Oct)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

We're helping an employer in Athens, Greece find their next Customer Support Representative.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What We Offer:

• Relocation support available

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Recognize when something needs escalating versus resolving directly
• Contribute to a supportive, collaborative team environment
• Keep internal systems and case notes accurate and current

Requirements:

• Fluent German
• Clear, professional communication style, written and verbal
• Some prior customer-facing experience is a plus, though not essential
• Reasonably tech-comfortable - happy learning new internal systems

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Hit apply and we'll take it from there.