Customer Support Representative - Dutch Speaker (On-Site, from 19 Oct)

Location: Porto, Portugal
Work Model: On-Site

Fluent in Dutch? A team in Porto is looking for their next Customer Support Representative.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source

Requirements:

• Fluent Dutch, English
• Some prior customer-facing experience is a plus, though not essential
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Reasonably tech-comfortable - happy learning new internal systems

We keep candidates updated at each stage rather than leaving you guessing after you apply.

Sound like you? Hit apply and we'll take it from there.

We work with international employers across multiple markets to connect multilingual candidates with roles that fit. Support is available throughout the process, from application to onboarding.