Customer Care Specialist - German Speaker (On-Site, from 02 Nov)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A German-speaking Customer Care Specialist is needed for a team based in Athens, Greece.

Day to day, you're the voice customers hear when they need help - tone and follow-through matter as much as the answer itself.

What We Offer:

• Relocation support available

Your Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Stay calm and clear with customers even when they're frustrated
• Respond to customer questions across phone, chat, and/or email
• Flag recurring issues so they can be addressed at the source

Requirements:

• Fluent German
• Some prior customer-facing experience is a plus, though not essential
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Reasonably tech-comfortable - happy learning new internal systems

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Applications are open now - apply below to get the conversation started.