Romanian-Speaking Customer Service Representative – Lisbon, Portugal

Join an international customer service team in Lisbon. You will be a main point of contact for customers of one of the world's largest insurance companies, handling questions about products, coverage and policies in Romanian and English.

Key Responsibilities

• Handle customer queries by phone and email
• Give detailed information about insurance products
• Answer questions about coverage
• Help customers with policy cancellations
• Help insurance brokers direct their inquiries
• Manage inbound and outbound calls and emails

Requirements

• Experience as an insurance customer service representative
• Fluent Romanian and English
• Friendly and professional manner
• Strong communication skills
• Able to stay calm under pressure

What's on Offer

• Competitive monthly base salary
• Performance bonus
• Daily food allowance for each working day
• Relocation support to Lisbon
• An international, multicultural work environment
• The chance to live and work in one of Europe's most vibrant capitals

Interested? Apply now and start your international career in Lisbon.