Customer Care Agent - Dutch Speaker (On-Site) (starts November)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Fluent in Dutch? Our Athens operation needs people who can solve problems for customers who write or call in Dutch. Start date: 16 November 2026.

Colleagues share tips and approaches often, so you are never working through a difficult case alone. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

• Explain step-by-step solutions in clear, simple language
• Confirm each resolution with the customer before closing a case
• Handle billing and account questions with care and accuracy
• Keep customers informed about timescales and next steps

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Previous customer-facing experience is an advantage, though not required
• Willingness to work the shift pattern set for the team
• Patience and a helpful manner, even in difficult conversations
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Use the Apply button on this page to start. We review applications as they arrive, so it helps to apply early.