Customer Service Representative - Dutch Speaker (On-Site)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

Customers who contact us in Dutch rely on our team in Athens, and this role helps us look after them. Start date: 16 October 2026.

The role rewards patience, clear language and a calm tone, even when someone is frustrated. Every case you close moves a customer closer to a clear answer.

Your Responsibilities:

• Resolve everyday issues without unnecessary transfers
• Pass recurring issues to your team leader so they can be fixed at source
• Stay calm and courteous with frustrated customers
• Handle billing and account questions with care and accuracy

Requirements:

• Fluent Dutch
• Good English for internal tools and written documentation
• Ability to stay organised when handling several cases at once
• Patience and a helpful manner, even in difficult conversations
• Attention to detail and accurate record keeping
• Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.