Customer Support Agent - German Speaker (On-Site, from 02 Nov)

Location: Athens, Greece
Work Model: On-Site
Schedule: 8 hours per day, 5 working days per week

A German-speaking Customer Support Agent is needed for a team based in Athens, Greece.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

What We Offer:

• Relocation support available

Your Responsibilities:

• Keep internal systems and case notes accurate and current
• Flag recurring issues so they can be addressed at the source
• Respond to customer questions across phone, chat, and/or email
• Resolve issues efficiently without cutting corners on quality

Requirements:

• Fluent German
• Right to work in the country without sponsorship required
• Able to stay organized when handling multiple cases at once
• Comfortable in a fast-moving, customer-facing role

Relocation Package:

• 2 Weeks hotel accommodation + Flight ticket (inside the EU)
• Airport Pickup
• Real Estate Agency fee

This is one of several openings we're currently recruiting for in Greece - worth asking what else might fit if this one isn't quite right.

Sound like you? Hit apply and we'll take it from there.